FAQ
Q. How much will a JAP Power inverter that will work for me cost?
A. The inverter rating you choose has to do with the appliances you want to power. The inverter must be able to start all appliances you want to power at once and should ba able to run them concurrently for as long as your battery capacity will allow your system to last.
Q. Will it power air conditioners?
A. Yes, inverters can power anything that regular electricity can power as long as the right inverter is selected and you have enough battery capacity to last you as long as you want your setup to last. However, it is not cheap to run airconditioners and other heavy appliances like microwave, heaters, boilers from battery power unless money is not an issue.
Q. How many days will my setup last?
A. How long your setup lasts depends on the battery capacity, the appliances you run either individually or concurrently. We try as much as possible to design systems for atleast 24 hours when regular power supply fails. Your setup can last for even one week if you want to.
Q. Is the inverter maintenance free?
A. Yes, our inverters are durable and very reliable. They must be installed in environment where they are protected from water, dust and enclosures where ventilation will be hampered.
Q. What happens after the power in the battery is exhausted?
A. Very important question, your appliances will lose electricity supply immediately as you only get to use the available power (from the battery bank) you have.
Q. Power supply is terrible in my area, how can I recharge the batteries?
A. Batteries are recharged using regular ac power supply, generators (as long as the generators have a higher rating than the inverter) so that enough current will be available to charge the batteries while powering regular appliances. These are your options unless you want to generate your own electricity using solar panels or small wind turbines.
Q. How long does it take to charge my batteries?
A. It depends on the battery capacity and the source of charging with regular electricity charging batteries faster than other options. Our inbuilt battery chargers come with enough amps to limit recharge time to 8 - 10 hours from fully depleted state.
Q. I live outside Lagos, can you install your inverter if I buy one?
A. The inverter unit and battery connections are easy to setup once you consult any good electrician in your area. However, we will send detailed and easy to understand installation notes or if you insist that we do the installations ourself, we shall oblige at an arranged cost that will cover both transportation and accomodation costs. We now advice that we do the installation ourselves.
Q. What if my inverter develop problems, any warranties?
A. In the very unlikely scenario that your inverter develops problems, contact us and we shall rectify the problems at no charge unless the problems are as a result of abuse or carelessness. We have a transparent way of finding out what you did to your inverter so, do not worry about this.
For the simple reason that we build our inverters locally, we are well positioned to provide excellent support and fanatical customer satisfaction.
Q. Do you have warranties on the batteries?
A. We do not manufacture batteries and it will be difficult for one to give you warranties on other manufacturer's products. However, we have decided to source for and recommend certain battery types that have been tested over time for all our customers for the simple reason that we will not want to expose them to making mistakes in selecting batteries for their inverters.
Other inverter providers stop at selling inverters, we take it a step further by making sure you have tested and reliable batteries as your setup will only make sense when everything is working just fine.
As a rule of thumb, lead acid (wet cell) batteries come with less than 1 month warranty based on what the seller's offer and are cheaper than dry cell batteries that often come with up to 8 years warranty but they are expensive and require no maintenance.
Regardless of the battery type and number of batteries in any battery bank, all batteries tend to last longer when discharged at 50% or less of their rated capacities. With low draw, even a regular lead acid battery with about 3 months warranty can last well over 24 months

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